Not resolved

We stayed at Motel 6 on Scarlett Drive in Brunswick on Dec.22 Room 109 which was a mess but had a comfortable bed. The next morning I did a final check of the room and as soon as I closed the door I realized that I had left my coat on the hook near the bathroom.

My coat is ivory colored, totes brand,size 4x with a removable hood. It is also new this fall. I went to the office for help but it was closed and locked, I beat on the door to no avail. We were forced to leave without it.

I have called the office 3 times and they say it was not turned in. I am in Florida freezing with no coat and someone in Georgia is toasty warm in mine. How did my coat just disappear???????? My coat was perfect and I am frustrated and pissed at someone's dishonesty.

Will you find my coat or do something to help?

Thank-you. Melissa Engle 1326 Ridge Road Salem, Ohio 44460 330-853-3743

Product or Service Mentioned: Motel 6 Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jan 07.
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