Rating: 4 Stars Clear all filters (45 of 1667 reviews match)
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4.2
Details
I wanted too say ny check in experience with linda was very pleaseing & very comforatable.she was very kind patient & acomidateing.i am handicaped & elderly.even though i came in peroson & payed for my room in advanced.linda very kindly explained they cant hold or...
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Review
#1636419 Review #1636419 is a subjective opinion of poster.
Service
Motel 6 Receptionist
Reason of review
Rude service as explained
Preferred solution
Let the company propose a solution

Motel 6 review in Oceanside-Escondido, California: Positive feed back

4.0
Details
Motel 6 review - Positive feed back
Hi I’m a veteran; I’m homeless and suffer from depression, anxiety, self harm, and ptsd. I feel safe here bc your staff is really nice and understand The VA doesn’t have much accommodations for homeless female Veterans One major change, I can only humbly suggest is s recycling can at each floor. I love to recycling. I hated to throw it out so I took my recycling cans and plastic bottles. If recycling cans are available people, some will use them. You can place a nice reminder in the rooms to suggest recycling and mention that there is can on each floor The grounds are very nice and I enjoy all the nature and trees you have. It’s too expensive; otherwise, I stay longer
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Review
#1632438 Review #1632438 is a subjective opinion of poster.
Service
Motel 6 Customer Care
Pros
  • I love the landscape
  • I feel safe
  • Clean
Cons
  • Too expensive for me
Reason of review
Pricing issue
Preferred solution
It’s fair price but I’m on a budget

Motel 6 review in Redding, California: Waiting for response. Voice prompt no option for operator to connect with appropriate person to talk to.

3.8
Details
Waiting for response. Voice prompt no option for operator to connect with appropriate person to talk to.
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Review
#1460468 Review #1460468 is a subjective opinion of poster.
Service
Motel 6 Customer Care
Reason of review
Poor customer service

Motel 6 review: Complaint about employee

4.1
Details
There is an employee here who took my money for internet service and I did not recieve it..They are giving me the run around! The employees name is Melissa and she working now it's 3:53pm 1/12/2019.I am in room 133 I have been here 6 nights paid in...I am a valued customer for reason I am an X-employee here I worked at this location at 1 time in the mid 80's as a maintance man..And I turned this motel 6 from being condemed to a triving buissness by telling Corporate Office to reinvest...So I am here complaining on my treatment here today. Sincerely Mr.Gary Adam Padilla God bless you at Motel 6....
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Review
#1447190 Review #1447190 is a subjective opinion of poster.
Service
Motel 6 Customer Care
Reason of review
Poor customer service

Motel 6 review in Fort Worth, Texas: No internet access

3.8
Details
When I ask why I don't have any internet access I am told that the internet company will not come here and fix the problem. They are told to reset the router, they do that and it still doesn't work. The internet works in the other building here but not in the building I am in. One of the routers must be bad. Can you please tell them to get a service person out here to fix it.
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Review
#1363635 Review #1363635 is a subjective opinion of poster.
Product
Motel 6 Wi-fi Facility
Reason of review
Damaged or defective

Motel 6 review in Schiller Park, Illinois: Was told 1 price, only to pay another price. Rates change by

4.2
Details
I was quoted a price. Went across street to bank, came to pay & it was $25 higher. Was told price rates can change by minute! Wow that really sux. Feels like a scam... but waiting for my apartment to be renovated. Been here 4 days now.its a Monday ur rates should be cheaper!
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Review
#1322495 Review #1322495 is a subjective opinion of poster.
Product
Motel 6 Room
Reason of review
Pricing issue

Motel 6 review in San Angelo, Texas: UNSASTIFACTORY ROOM

3.5
Details
When I checked in and went to room 101, there were no towels and the sink was dirty. I asked the front desk for towels and let them know that sink was filthy. So when the maid came she gave me filthy towels I took them back but didn't notice the dirty tub until last night and reported it. I believe I should have been given a clean room
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Review
#1321758 Review #1321758 is a subjective opinion of poster.
Service
Motel 6 Sanitary Conditions
Reason of review
Bad quality

Motel 6 review in Shepherdsville, Kentucky: Manager refuses to open pool all year

4.3
Details
Manager wont open pool if he doesn't he needs to drop prices of the rooms you advertise a pool but no one can use it thats bs
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Review
#1273838 Review #1273838 is a subjective opinion of poster.
Service
Motel 6 Manager
Reason of review
Poor customer service
4.0
Details

Update by user May 02, 2018

also the manager said very rudely that he needed ALL ids for people staying in the room I have never been told this in the past or told this at any other motel and I like to know why you do this and if its your policy . Also I want to stay my two nights here but i...

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2 comments
Anonymous
#1474346

No i dont have the attitude and if you dont like your job go somewhere else dont take it out on your guests

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Review
#1246386 Review #1246386 is a subjective opinion of poster.
Product
Motel 6 Room
Cons
  • Employee abuse
  • Staff and managers attitudes
  • Customer service
Reason of review
Poor customer service
Loss
$46
Preferred solution
Full refund

Contact Motel 6 Customer Service

Website:
Mailing Address:
4001 International Parkway
Carrollton, Texas 75007
United States
Phone:
(800) 899-9841
All Motel 6 Contacts

Motel 6 Products and Services Reviews

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Latest Question

Motel 6 Questions
3.7
Details
During my 2nd night stay at the Motel 6 Claremont, California, while I slept, I heard water *** I got out of bed, and found It was the sewer water back flushing into the room's vanity sink, and it overflowed onto the floor. There was small pieces of crap all over. I...
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Review
#1239590 Review #1239590 is a subjective opinion of poster.
Product
Motel 6 Room
Pros
  • Television
  • Easy access and parking in front of your room
  • New floors and most of the bathroom upgrades
Cons
  • I already did
Reason of review
Poor customer service
Loss
$68
Preferred solution
Full refund