Motel 6 Reviews

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Bed Bug ATTACK second Night please help

Motel 6 - Bed Bug ATTACK second Night please help
Motel 6 - Bed Bug ATTACK second Night please help
Motel 6 - Bed Bug ATTACK second Night please help
Motel 6 - Bed Bug ATTACK second Night please help
Motel 6 - Bed Bug ATTACK second Night please help
Motel 6 - Bed Bug ATTACK second Night please help
My name is Shane COnner and my boyfriend and I discovered bed bugs in our room during the night. We have been here two nights and will be staying here for the next 30 days. I noticed a few spots on my face yesterday and was concerned because I do not have skin problems. The spots are very painful and itchy though,...last night we found live crawling bugs of both adult and young variety crawling from under the bed and from inside the mattress. We both have a lot of bites, and we have captured the live bugs to show the manager once he arrives. Our dogs are treated with prescription flea medication, and they all have very bad bug bites on them, and we are very upset about that. Since this is our living arrangement and not just a casual overnight stay at a hotel for the Holiday Season, all of our clothes are in this room and have now been exposed to the bugs.....while sorting through the clothes we discovered several bits and pieces of bugs as well as more live bugs....WE HAVE A BAD SITUATION HERE THAT NEEDS TO BE HANDLED WITH CARE AND SWIFTLY. We arranged previously to move from the room that we are currently in to a King room at noon today to better accommodate our families needs for the duration of our stay, but we are unsure about what to do now in light of the recent discovery of the bed bug problem at this hotel. Our financial resources are finite and all of a sudden we have to wash every stitch of clothing that we have and our three dogs need to be professionally groomed asap to prevent any further additional discomfort to their sensitive skin and winter coats. We have enough money to pay for our room for one night at a time right now....so what do we do? We stayed here for a week in November and had zero issues then. Please contact us immediately regarding this situation so that we can discuss appropriate remedies that are reasonable and customary to the unfortunate environment we have found ourselves in because this Hotel chose to cover its mattresses with four to five mattress covers rather than exterminating the bed bugs themselves. There are dead bed bugs in the light fixtures....so this is and has obviously been a pre-existing condition. I do not see an option to attach the videos we have of them crawling all over us and the bed.....we do have the videos and of course the live critters we caught....(one got squished while trying to catch it and burst blood all over the sheets....GGRROSS). Thank you for your expedience in responding to this matter.

User's recommendation: Be wary.

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ID
#2340424 Review #2340424 is a subjective opinion of poster.
Location
San Marcos, Texas
Product
Motel 6 Room
Pros
  • Affordable pet friendly
Cons
  • No bags in pet area
  • Number 1 button on phone does not work
  • Bed bugs
Loss
$120
Preferred solution
Refund the price of this room in full plus laundry and grooming fees and reduced rate for our month long stay. This is our home for a month
New Reviewer
I booked a very specific room With a BATHTUB and a queen size bed. (I am disabled)I had to check in early and handled everything over the telephone. When I arrived, they complained about early check in even though the room was ready however, I got into the room and the...
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ID
#3007088 Review #3007088 is a subjective opinion of poster.
Location
Santa Rosa, California
Loss
$113
Preferred solution
I would like a free night at another property within 50 miles. The room I wanted. A queen with a bathtub. I need it tonight.

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New Reviewer

Worsts stay at the motel 6 I have ever experienced

Had the room at the end of a motel always extremely noisy people in and out all night long slamming the door could not sleep half the night because of all the noise Ive always gave me a kiss this motel never had any issues but no looks of it theyre starting to be run down would like my money back

User's recommendation: Not to come here.

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ID
#3003482 Review #3003482 is a subjective opinion of poster.
Location
Las Cruces, New Mexico
Loss
$87
Preferred solution
Full refund
New Reviewer

Was treated bad and feel discriminated

I always pay every week for 6months was told my room was booked and that they had no more rooms so I go come back the room I was in is empty so I go to get room back was told someone is in it was a lie so I get a room then told they only had one room smokers room was 120 bucks for one night the parking lot is empty so many rooms feel Im getting discriminated
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ID
#2998513 Review #2998513 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

For better customer service support

Stop taking our money and giving 3rd world accommodations. While the Corporation lives in Queen Elizabeth type posh world !!!

User's recommendation: Don’t stay , view room before you buy your stays.

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ID
#2989902 Review #2989902 is a subjective opinion of poster.
Loss
$47
Preferred solution
Full refund
New Reviewer

The staff were told about hearing the parents abuse the baby murder

A baby was found dead by detectives after a grandmother kept calling to see him. The staff all were aware of the abuse and neglect of the baby Other guests complained and were assured the police handled it. The police did handle it after the baby was murder on a Friday the parents put it in blankets and wrapped it up put under bed. The body wasn't discovered by detectives until Monday. They were weekly guests.

User's recommendation: Never stay ban this one and the one located in Southgate.

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ID
#2973511 Review #2973511 is a subjective opinion of poster.
Location
Farmington Hills, Michigan
Cons
  • Filthiness
  • Numerous maintenance issues in 2 rooms
  • Baby murder
Preferred solution
The grandmother of the baby rewarded millions.
New Reviewer
Don't I checked in, the staff was rude, but I was going to be a weekly person for a few weeks.. At check in, they have a contract that comes up on their screen. They don't tell you about it. They forge the guest's initials and signature. The General manager Sonia was...
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ID
#2973484 Review #2973484 is a subjective opinion of poster.
Location
Southgate, Michigan
Pros
  • Accept dogs
Cons
  • Horrible maners and lazy employees
  • Poor customer service
  • Cleaning my own room so i had a place to stay
Loss
$790
Preferred solution
Full refund
New Reviewer

Rooms 217 or 207

Used condom in the fridge and bed bugs. Was told I'd be moved to a different room and was not then was told I'd be comped and was not depends on if you fix this or not whether I give a good reference
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ID
#2954921 Review #2954921 is a subjective opinion of poster.
Location
Fayetteville, Arkansas
Loss
$150
Preferred solution
Free stay!!
New Reviewer

They use my bank card without my permission for blaming me stealing blinkets and pillow

After being drove for 2 days by myself from Ohio Columbus to New York jfk I pick my friend we went to motel 6 the night 5th to 6th October we were there between 8pm to 9:30 pm .after that I got room wich was bad and blankets old and dirty. As We both were dead tired we didn't complain. After that . We left the area early before 11 am check out
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ID
#2951646 Review #2951646 is a subjective opinion of poster.
Location
Maple Shade Township, New Jersey
Cons
  • Customer service is horrible
  • Lack of maintenance
  • Broken windows
Loss
$100
Preferred solution
Full refund

Former employee

As a result of court issues I was not able to get my W2 from 2018-**** I was working at the Motel 6 in Sparks on Victorian Ave. I was wondering if I could get my W2 so I can file my taxes. Thank you for your help in this matter. Sincerely, Chelsea Johnson
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ID
#2950156 Review #2950156 is a subjective opinion of poster.
Location
Sparks, Nevada
New Reviewer

House keeper illegally in my room

The supposed head house keeper spent 2 hours cleaning my motel room instead was walking around snooping thru things. Also this hotel is infested with drug dealers and *** and owners seam to look other direction

User's recommendation: Do not go to this motel ever.

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ID
#2944737 Review #2944737 is a subjective opinion of poster.
Location
Des Moines, Iowa
Pros
  • Cheap rooms
Cons
  • Over run with drug dealers and prostitute
  • Over run with drug dealer and what comes with that
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I been over charge

My husband was assaulted on the property and discounts were made. Nothing was done to make our stay better. And now I am beginning to charge a fee for property damages when there was none. I will never stay at that location again or another 6 motel again !!!!!!!!!!!!!!!!!!!
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ID
#2942047 Review #2942047 is a subjective opinion of poster.
Pros
  • Allows pets
  • Parking
Cons
  • Customer service is horrible
  • Small beds
  • Management
Loss
$569
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I was staying at the motel 6 in Milford Connecticut I left the room it wasn't time for check out when I returned this woman had entered my room to clean it and threw away two of my items that were in the room when questioned she said she thought I left because she...
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ID
#2934938 Review #2934938 is a subjective opinion of poster.
Location
Milford, Connecticut
Pros
  • Used to be basic charge for a night after driving
Cons
  • Bad management
Loss
$7
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Motel 6 in Moline, Illinois was wonderful

The staff starting with the General Manager Danielle, JR, Arianna. The maids Jeanna, Annie and Tammy were 100% the example of perfect hospitality. This team is in a very old motel that needs work but they made everything they physically & possibly could do yo make sure the rooms were as clean as can be. Made you feel welcomed and it was genuine warmth from them. If that team went to another brand it would be dynamic. They are loyal and couldn't stop tally about the renovations that they will be doing. True pride.

User's recommendation: Come stay here if you want to know what real hospitality is.

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ID
#2920401 Review #2920401 is a subjective opinion of poster.
Location
Davenport, Iowa
New Reviewer

Did you cancel my booking last Saturday??

I had a reservation Saturday, but then cancel before 6 pm MDT, the staff at motel 6 said my card was not charged, so Im hoping it wasnt, can you confirm?

User's recommendation: No don’t go to motel 6 was disgusting not clean at all!!

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ID
#2897937 Review #2897937 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Loss
$125
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My clothes were locked in the laundry room and they wont come unlock

The owner did call but he was very rude, I was supposed to be refunded and have yet to receive it he needs to learn how to talk to good paying customers.
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ID
#2897776 Review #2897776 is a subjective opinion of poster.
Cons
  • Dirty dump
Loss
$100
Preferred solution
Full refund

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