Motel 6 - Review in Hotels and Resorts category from Cheyenne, Wyoming

This was the worst experience ever.Staff untrained, found crackers and pubs in "clean" beds, a/c broke, moved to another room a/c broke, smelled like skunk, after all this would not discount my stay.

Manager was rude and lied to the corporate office and said I was offered a refund.

She would not talk to me and only could talk to assistant.Sad because with new management this could be a nice place to stay.

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Facilities and Services
Value for money
Exchange, Refund and Cancellation Policy
Quality of Accommodation
Diversity of Products or Services
Billing Practices
Customer service
Price Affordability

  • What I liked
      No items
  • What I disliked
    • Unprofessional
    • Greed
    • Not treated as valued customer

Product or service
Motel 6 Sanitary Conditions
Review category
Hotels and Resorts
review #864409

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