Product: Motel 6 Sanitary Conditions Clear all filters (297 of 297 reviews match)
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Motel 6 in Varina, Virginia - Inhumane

1.0
Details
Ive been here since 3 pm yesterday. Its 8 am now. Its 34 degrees outside. Im here with my 6 year old kid. There is no heat. They said they dont have emergency maintenance. Room not clean when i checked in. The towels i isued to wipe the floor are black with dirt they didnt mop up. Hair in shower. Non smoking room with cigarette holes in blanket. Blankets dirty and not washed smell like some dirty guy. Huge broken slab of concrete of broken sidewalk and giant hole in ground out front with no safety cover. Stairs are dangerous.
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1 comment
Anonymous
#1772838

If you stay at the Motel 6 on your honeymoon, you might be a redneck.

Review
#1697169 Review #1697169 is a subjective opinion of poster.
Service
Motel 6 Sanitary Conditions
Cons
  • Winter and no heat in room
Reason of review
Bad quality
Loss
$300
Preferred solution
Full refund
Tags
  • Unclean Room

Motel 6 - Refund my money

1.0
Details
Went to the motel 6 in Frackville, PA. I do my usual, check for bed bugs blah blah blah. Well, during this check i was looking at the sheets, blankets, and pillow covers. The sheets were disgusting a stained and the pillow covers were ripped. On top of that, i went into the bathroom, there was *** just laying beside the tolite. As im sitting there making food in the microwave and doing my own thing, roaches started coming put of the walls! Never again will i ever stay at another motel 6! I have stayed at multiple hotels due to my job and transfering and everything.
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2 comments
Anonymous
#1768852

Keep your voice down when talking in your room. The walls have ears.

VisibleGeoffroysTamarin858
#1768834

You had no issue when you stayed, so why should you have an issue paying. Sleep on the streets if you cannot afford a hotel room.

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Review
#1692413 Review #1692413 is a subjective opinion of poster.
Service
Motel 6 Sanitary Conditions
Pros
  • Never again
  • Checking out
Cons
  • Junky tacky rooms
  • Conditions unsanitary
  • No cooffee pot in room
Reason of review
Return, Exchange or Cancellation Policy
Loss
$67
Preferred solution
Full refund
Tags
  • not enought towels
  • No Cleaning
  • Bad On Reservations
  • No Help From Customer Service

Motel 6 in Oakland, California - Bed bugs

Motel 6 - Bed bugs
Motel 6 - Bed bugs
Motel 6 - Bed bugs
I'm here to report my stay overnight there recently as of yesterday they have bed bugs and I'm all bitten up I want a full refund. I also will expecting a full refund cleaning bills for my clothing and luggages and car. The replacement of personal hygiene products it had to be thrown out and food that had to be thrown out. I expect a immediate response. thank you in advance for your immediate response I look forward to hearing from you area code. six six one 247-3039 Miss Rae Ann Morgan
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2 comments
ImportedPolarBear851
#1768548

If you are going to lie at least make it realistic. like put on makeup to make your arm actually look like it was bitten by bedbugs.

It is a shame that you have to lie to get a refund.

IF you cannot afford a hotel room sleep on the streets. You stay you pay.

Anonymous
#1768854
@ImportedPolarBear851

How rude! How dare you say such mean things to that nice lady!

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Review
#1691882 Review #1691882 is a subjective opinion of poster.
Service
Motel 6 Sanitary Conditions
Reason of review
Bed bugs and no hot running water
Loss
$500
Preferred solution
Full refund
1.5
Details
Motel 6 - Is the entire chain just terrible or has it just been the ones on my trip across the US?
Motel 6 - Is the entire chain just terrible or has it just been the ones on my trip across the US?
Motel 6 - Is the entire chain just terrible or has it just been the ones on my trip across the US?
Motel 6 - Is the entire chain just terrible or has it just been the ones on my trip across the US?
Motel 6 - Is the entire chain just terrible or has it just been the ones on my trip across the US?
Motel 6 - Is the entire chain just terrible or has it just been the ones on my trip across the US?
Motel 6 - Is the entire chain just terrible or has it just been the ones on my trip across the US?
Motel 6 - Is the entire chain just terrible or has it just been the ones on my trip across the US?
Motel 6 - Is the entire chain just terrible or has it just been the ones on my trip across the US?
Motel 6 - Is the entire chain just terrible or has it just been the ones on my trip across the US?
My first stay with this chain was in vero beach Florida. The room had mildew, the floors were so filthy my feet turned black walking around, my bed sheets were USED there was blood and bodily fluids along with hair all over the sheets, I asked for extra pillows they...
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1 comment
Anonymous
#1769880

Well, they're kind of like McDonald's "restaurants", in theory you are supposed to have the identical experience at all of the locations, but in reality, some of them are alot better than others. It all depends on the location and the management and the particular circumstances.

Review
#1687349 Review #1687349 is a subjective opinion of poster.
Service
Motel 6 Sanitary Conditions
Reason of review
Bad quality

Motel 6 in Hollywood, Florida - BAD CUSTOMER SERVICE

1.2
Details
Motel 6 - BAD CUSTOMER SERVICE

Update by user Oct 13

Homeless that was I only option ask the front desk for a better room no help hung up in my face when I called down from my room

Original review posted by user Oct 13

My wife got bit up really bad on her arm the bed was fithy front desk was no help
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Review
#1678911 Review #1678911 is a subjective opinion of poster.
Service
Motel 6 Sanitary Conditions
Cons
  • Managment
  • This place is not suitable
Reason of review
Not as described/ advertised
Loss
$167
Preferred solution
Full refund
Tags
  • lazy associates
  • Smells Like Smoke

Motel 6 - Refund my money

Yes I was told they’d get back with me within 48hrs about my refund. It’s been 1 week and I still haven’t heard anything
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Review
#1675732 Review #1675732 is a subjective opinion of poster.
Service
Motel 6 Sanitary Conditions
Reason of review
Bad quality
Loss
$255
Preferred solution
Full refund

Motel 6 in Lakeland, Florida - Compaint

1.3
Details
Dirty needles all over the ground lot of drug activity going on and not dealing with it and allowing it to happen
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Review
#1673818 Review #1673818 is a subjective opinion of poster.
Service
Motel 6 Sanitary Conditions
Pros
  • It be better than being eaten alive by mosquitoes all nite
Cons
  • Noise to loud after 12am
  • Bad attitude requesting refund
  • Dirty needles laying around for people to step on
Reason of review
Not as described/ advertised
Loss
$181
Preferred solution
Full refund
Tags
  • Rude Help
  • Horrible Management Solution
  • Better Than Sleeping Under Bridge

Motel 6 in Atlanta, Georgia - Roaches in my room

1.0
Details
We have changed 2 rooms already...this horrible... Roaches are in the bed with us..an crawling everywhere !!! This is terrible...i am already homeless....i am so damn angry
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Review
#1671304 Review #1671304 is a subjective opinion of poster.
Service
Motel 6 Sanitary Conditions

Resolved: Motel 6 - Dirty, Unprofessional, Cheap

1.0
Details

Update by user Oct 03

refunded for half the charges

Original review posted by user Oct 03

We checked into a room in Newport, or the staff were unprofessional and the room was filthy. The staff was unconcerned and it was a take it or leave it attitude,
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Resolved
Review
#1671121 Review #1671121 is a subjective opinion of poster.
Service
Motel 6 Sanitary Conditions
Pros
  • Television
Cons
  • Not clean
  • That the room was so dirty
  • Wifi only worked at the door
Reason of review
Not as described/ advertised
Loss
$47
Preferred solution
was 1/2 refunded
Tags
  • Unclean Room
  • Cleaning Not Done

Contact Motel 6 Customer Service

Mailing Address:
Motel 6, Headquarters
4001 International Parkway
Carrollton, Texas 75007
United States
Phone:
(800) 899-9841
All Motel 6 Contacts

Motel 6 Reviews

  1. 527 reviews
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  5. 34 reviews
Motel 6 reviews
1.3
Details
Motel 6 - Lawyers will be in contact very soon
Motel 6 - Lawyers will be in contact very soon
First time staying and last. My boyfriend and I checked into a room that was dirty only to have the owner come in and move us on his own next door over. Again the floor was filthy and housekeeping had to come clean and I had to mop myself bc they never returned. Within...
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1 comment
Anonymous
#1766482

Do you got the money to pay those lawyers? I don't think that they will take your case "Pro Bono". Maybe you could check into the legal aid society.

Review
#1667518 Review #1667518 is a subjective opinion of poster.
Service
Motel 6 Sanitary Conditions
Reason of review
Bad quality