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1.5
Updated by user Apr 17, 2017

Still NITHING DONE TO SHOW GOOD FAITH IN BUSINESS. SO DUSAPPOINTED

Original review posted by user Apr 17, 2017

Motel 6 in Van Nuts is THE WORST PLACE to stay ! We have had to stay there ALOT the past two yrs due to business.

The last 4 visit- horrible! And our last visit there we were treated terrible. When we told them about the beds being so bad they caved in towards the middle NOTHING WAS DONE TO COMPENSATE US OR EVEN pacify us alittle ! Then the last stay they blackballed us for having food delivered- tried to say we had a bunch of people coming and going from our room and refused to rent us our room one more night.

The manager and staff were rude and disrespectful to put things mildly. We've spent a couple thousand bucks at this same motel the last two yrs and I'm discussed !!! The staff lies and management has NO CARE ABOUT ITS RETURN CUSTOMERS AT ALL !!! WHOM EVER INFORMED THE MANAGER OF ALL THESE LIES IS A REAL UGLY PERSON !!

IVE NEVER BEEN TREATED SO POORLY someplace where Our be spent so much $$ ,!!!! What makes things even worse is that we informed their corporate office as well AND NOTHING STILL HAS BEEN DONE TO SHOW GOOD FAITH OF BUSINESS IN ANY WAY !!!! IM SO DISSPPOINTED AND FEEL SO DISRESPECTED - IM NOW SUGGESTING THAT NOBODY SINK ANY TIME OR $ INTO ANY MOTEL 6. THEY DONT CARE AT ALL ABOUT THEIR CUSTOMERS AND THE MONEY SPENT BY THEM IN THEIR ESTABLISHMENTS !

THE STAFF IS HORRIBLE AND RUDE AND MANAGEMENT IS A BAD JOKE !!!

IF anything happened to change and they happen to actually do anything about this to be correct as a reputable business then I well apologise for sounding the whole ESTABLISHMENTS but untill then it's all bad !!!! STAY AWAY FROM MOTEL 6 ESPECIALLY IN VAN NUYS !!!!!

Reason of review: Poor customer service.

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