Product: Motel 6 Room Booking Clear all filters (0 of 38 reviews match)
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My son booked a reservation for the Motel 6 South, San Jose CA. He flew 6 hours on a plane from the East Coast (NJ) to San Jose on 10/25 to attend a conference. He arrived at the hotel only to be told that his reservation was cancelled. Now he has no where to stay as...
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Anonymous
TickleMeMcHomeless

Outrageous! They should have given him $500 cash money on the spot for doing that to him. Then he could have went out and got him another room.

1.0
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Motel 6 Room Booking
#1388986
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10/23/18. Was instructed on 10/22 to let front desk know if we would be staying entire week by 11:00 am on 10/23. I called gront desk at 7:20 am with confirmation number and name and told the attendant we would need the room for the week. After working all day helping...
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DogsDieAtMotel6
DogsDieAtMotel6

Motel 6 is repeatedly named the worst popular hotel chain in the U.S. by the American Consumer Services Index. Thousands of complaints on the internet document black mold, bed...

1.2
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Motel 6 Room Booking
#1387594
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I asked for a non-smoking room and was denied on the pretense of seeing me smoke a cigarette outside of my vehicle, I said that's fine I'll take a smoking room although I would not like my child to be in a smoking room and the employee denied service and said he already cancelled the confirmation on his end and said to call Expedia. It is midnight, I have a 9 year old son with me and without legitimate reason was denied service. The Motel 6 is on Valley Hills Parkway Cleveland...
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Anonymous
AbsolutelyDisgusted

I used to be a smoker, and after I had quit smoking for months and months, I still carried around two unopened packs of Marlboro Red's in the Box. Well, I ended up staying at ...

1.1
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Motel 6 Room Booking
#1324997
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Motel 6 - Charged for room without being there

I called to see if there was vacancy I told the rep it was a 80 percent chance my out of town family would be there. I was told to put my card on the room. I told the rep it would be cash. She said the card would not be charged if my guest did not make it by 6pm they would lose the room. My guest didn't make li but my card was charged. I want my money now!
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Motel 6 Room Booking
#1323043
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I made reservations online and requested early check in. I called just to make sure of the time our room would available. I was told about 2 hours. Which i understood as ppl were still checking out. I am disabled and had pets and were having to sit outside in 100 heat....
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2.1
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Motel 6 Room Booking
#1302875
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Motel 6 - To resolve an issue

Refuses to honer statelaw to drop taxes
Product
Motel 6 Room Booking
#1282844
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Motel 6 - Pissed off

Motel 6 - Pissed off
Im on the do not rent list and ive never rented at motel 6 before . . This is ridiculous
1.0
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Exchange, Refund and Cancellation Policy
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Motel 6 Room Booking
#1275740
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Motel 6 - Refund

Motel 6 - Refund
Motel 6 - Refund
Motel 6 - Refund
I was overcharged for my room and when i said that i wanted the over charge refunded they kept my money but cancelled my reservation.
1.8
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Location
Price Affordability
Quality of Accommodation
Quality of Food
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Motel 6 Room Booking
#1269075
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I explained to her what was told to me and she turned around and told me that Motel 6 employees know that you can’t check in until until six. However the Motel 6 employees turned around and told me it was for. Oh, and let’s not forget the one that told me after...
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Anonymous
KeenRedWolf

I also forgot “Jackie” was from Motel 6 headquarters. Just like the actual motel, she didn’t care either.

1.2
Product
Motel 6 Room Booking
I didn't like
  • Smoking room guest services
#1251710
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Now you motel 6 here inphoenix will not rent to usbecause of that.funny i x Cause no problem. And she ashley and the mNger are gonn tdll ms no and not use whats on file. We they just costed themselves rsntal. I will not stay whsre. They act like the customer haa done...
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Anonymous
Anonymous

Are we supposed to read this? Maybe don't have your child type it next time.

1.0
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Motel 6 Room Booking
#1241605
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