Product: Motel 6 Receptionist Clear all filters (27 of 27 reviews match)
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Stay anywhere but Motel 6

1.2
Details
Stay anywhere but Motel 6
I requested no maid service 3 times as I had a number of surfboards in the room that I didn't want damaged and not only did they say they would not, they did every time and the final time, they actually placed a metal chair directly on my board and then the front desk guy screamed at me and claimed I did it myself to get a refund. Thankfully, I recorded the incident as the front desk guy was the worst human I've ever encountered and I wanted proof. I placed the key cards on the counter and went to a different hotel where you're not treated like a lying criminal. Single worst experience with a hotel...ever. I'll be demanding and filing formal complaint for full refund. Board was scratched and dinged. And tell me that doesn't look intentional. Disgusted...
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1 comment
Anonymous
#1779323

STRANGE FRUIT.

Review
#1710584 Review #1710584 is a subjective opinion of poster.
Service
Motel 6 Receptionist
Reason of review
Poor customer service
Loss
$360
Preferred solution
Full refund

Motel 6 - Complaint about employee

2.6
Details
I reserved two hotel rooms in Vero beach FL as I always do when I travel down from Ga I always get in between 2am-5am so I reserve the day before and the day I need it so I can check well I showed up there and the front desk clerk asked my name I told her I had a two day reservation she then told me I was 9 minutes late she had already did her audit and she cancelled my rooms and my two days and would not give me two other rooms leaving me to have to look for another place to go after I just drive 10 hours down from Georgia she was very rude and completely unprofessional and it ended up casting 100.00 more for another hotel room!
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Review
#1649616 Review #1649616 is a subjective opinion of poster.
Service
Motel 6 Receptionist
Reason of review
Poor customer service
Loss
$98
Preferred solution
Let the company propose a solution

Motel 6 in South Davis, Utah - Woodscross location

5.0
Details
I had a very wonderful experience. the lady behind the counter. name Heather was most helpful. she surpassed all my needs and expectations.
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Review
#1638944 Review #1638944 is a subjective opinion of poster.
Service
Motel 6 Receptionist
Pros
  • Recepitionist
  • Receptionist was very caring and helpful
Reason of review
Good customer service
Tags
  • Heather The Night Receptionist
4.2
Details
i am handicaped & elderly.even though i came in peroson & payed for my room in advanced.linda very kindly explained they cant hold or reserve specifics rms requeted.she said she would do her best too make sure i got the rm.that was i was intrested.i had many questions...
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Review
#1636419 Review #1636419 is a subjective opinion of poster.
Service
Motel 6 Receptionist
Reason of review
Rude service as explained
Preferred solution
Let the company propose a solution
4.8
Details
I was sitting in the lobby at roseburg,Oregon Motel 6,with dog in my lap-holding him. drinking my coffee on August 6,2019. I adopted my dog just over two years ago. he was badley abused on head and butt. he has never had teeth-taken out before I got him. I stroked his...
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1 comment
Anonymous
#1728700

What kind of ADA training did this dog have ? From its behavior and your description it sound like none.

ESD are not service animals in almost every state. It wasn't a service animal from you description.

Review
#1615325 Review #1615325 is a subjective opinion of poster.
Service
Motel 6 Receptionist
Pros
  • Cost
  • Easy access
Reason of review
Poor customer service
Preferred solution
for clerk Lexie to be reprimanded on her behavior.

Motel 6 in Denver, Colorado - Verry upset got bit up buy something lay in front desk very rude!!!!

I'm calling the local news too let them no about this issue
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Review
#1612206 Review #1612206 is a subjective opinion of poster.
Service
Motel 6 Receptionist
Reason of review
Poor customer service
Loss
$122
1.0
Details
Your housekeeping lady is so *** rude knocking on the door before checkout failed my test because i was woken up early.
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1 comment
Anonymous
#1724042

You should have them do like they did for me. I once was living in a weekly motel that had daily maid service. I would leave my used towels outside in a bag tied to my door every day and they would take them and leave a clean bag with clean towels and toilet paper in exchange.

Review
#1605295 Review #1605295 is a subjective opinion of poster.
Service
Motel 6 Receptionist
Reason of review
Poor customer service
1.7
Details
We got to the room there isnt a frige was told that was our fault there was no way to fix it without spending more money i dont have asked for corprotes number was given attitude and the gms number. My sister went to talk to them she was given more attitude and then...
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Review
#1495119 Review #1495119 is a subjective opinion of poster.
Service
Motel 6 Receptionist
Reason of review
Poor customer service
1.0
Details
We came here to stay so my 6 year old who just had open heart surgery didnt have to be bothered by everyone at home and could rest i never got my change back from the front desk called a few times never got an answer so duribg checkout i explained to the women the...
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Review
#1458551 Review #1458551 is a subjective opinion of poster.
Service
Motel 6 Receptionist
Reason of review
Poor customer service

Contact Motel 6 Customer Service

Website:
www.motel6.com
Mailing Address:
4001 International Parkway
Carrollton, Texas 75007
United States
Phone:
(800) 899-9841
All Motel 6 Contacts

Motel 6 Reviews

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Motel 6 reviews
MY DAUGHTER AND SON IN LAW WERE TRAVELING TO LA WHEN THEY HAD A TERRIBLE CAR ACCIDENT NEAR HOLBROOK AZ. MY DAUGHTER WAS TAKEN TO FLAGSTAFF HOSPITAL WITH SERIOUS INJURIES. THE HWY PATROL TOOK MY SON IN LAW TO THE MOTEL 6 IN HOLBROOK AZ. WELL, MY SON IN LAW WAS A LITTLE...
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1 comment
Anonymous
#1708613

Did the bed-bugs bite your son during the night?

Review
#1449794 Review #1449794 is a subjective opinion of poster.
Service
Motel 6 Receptionist
Reason of review
Good customer service