Reserved a room in advance we got are room. We put are stuff in the room.
Went an let my kids play at the beach, then went and got some
nice hot food. When my 12 yo used the bathroom the toilet was clogged called the office an had use come an get a plunger tried but someone else poo was coming out. Office employee finally came up they tried to say we did it. They finally gave us a new room an now its smaller its dirty.
We tried to get our money back but they said no cuz we ate in the room?
So the non smoking room we got has cigarettes burns all over the place an it dirty an a small room... nice vacation for my kids motel 6 in eureka is trash an the employee an manager
Product or Service Mentioned: Motel 6 Room.
Reason of review: Poor customer service.
Monetary Loss: $80.
Preferred solution: Let the company propose a solution.