Product: Motel 6 Customer Care Clear all filters (240 of 240 reviews match)
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Motel 6 in Arlington, Texas - BAD CUSTOMER SERVICE

Front desk very rude un welcoming house keeping rude did not to give tissue towels change bed sheets me and my husband paid for a week stay
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1 comment
Anonymous
#1779874

You should never pay for more than one day at a time when staying at a "No-Tell" motel like the six.

Review
#1711718 Review #1711718 is a subjective opinion of poster.
Service
Motel 6 Customer Care
Reason of review
Poor customer service
Loss
$400
Preferred solution
Full refund

Motel 6 - They don’t want to give us military discount And don’t want to let us book now for Friday to sunday

5.0
Details
They are very rude and don’t want to serve customers like they should I us this motel every time I go hunt for 4 months of the year for the pass 6 year now they don’t want to let me book it and tell me first come first serve That is not good Business
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1 comment
Anonymous
#1770946

Slumming it at the Six.

Review
#1685416 Review #1685416 is a subjective opinion of poster.
Service
Motel 6 Customer Care
Reason of review
Poor customer service
Preferred solution
Price reduction

Motel 6 - Bad experience

1.0
Details
Motel 6 - Bad experience
I stayed in the motel 6 on Adventurelan Dr in altoona, ia on 10/08 - 10. Called ahead on mon.nite told Bonnie? needed first fl with refridgerator as I was having eye surgery & needed for ice packs , when got there was not in computer so i got stuck in a room right next to lobby & no fridge. Employees a c ted like they were at a party noise started @ 5:30 am & went on all day & nite i got no rest. I'm 64 did not get senior discount nor did I get a receipt. Smelled of smoke everywhere! Very rude employees no hot water in sink , only bad coffee in am. Pretty bad considering what they charged
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Review
#1678849 Review #1678849 is a subjective opinion of poster.
Service
Motel 6 Customer Care
Pros
  • Next to a truck stop & just off interstate 80
Reason of review
Poor customer service
Loss
$109
Preferred solution
Let the company propose a solution

Motel 6 in Boise City, Idaho - Fraud

1.0
Details
My wife and I stayed at Motel 6 in Meridian Idaho on Sept 27 at that time the room was already paid for and we were asked for another card for incidentals no problem it was late and we were headed out at 5am..Get the room and go to bed I turn the keys in to the gentleman ar the front desk at 5am who then made a very inappropriate comment regarding my wife and us being married..I brushed his ignorance off and we went on our vacation..MY WIFES CARD WAS HIT FOR 50.00 for a charge that now has been changed 3 times with no proof!! The manager laura is awful and rude!!! I WILL NEVER STAY IN A MOTEL 6 AGAIN THEY ARE AGAINST EQUALITY
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1 comment
Anonymous
#1769013

Hey, "Diff'rent Strokes for Diff'rent Folks!"

Review
#1674212 Review #1674212 is a subjective opinion of poster.
Service
Motel 6 Customer Care
Cons
  • Management
Reason of review
LIars
Loss
$200
Preferred solution
Full refund
Tags
  • Unresponsive Manager
  • Unwholesome Atmosphere
2.3
Details
My husband and I have been staying at this hotel for the lat 2 weeks. While being here the customer service representative has always been unprofessional in her actions towards me. I work for Motel 6 in Greensboro and I have a corporate code and badge that she has...
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Review
#1669179 Review #1669179 is a subjective opinion of poster.
Service
Motel 6 Customer Care
Cons
  • Unprofessional
  • Rude management
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Motel 6 in Sacramento, California - Horrible experience in your hotel,,,nast

2.0
Details
I want my five dollars back!
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Review
#1648392 Review #1648392 is a subjective opinion of poster.
Service
Motel 6 Customer Care
1.2
Details
I booked motel 6 with travelocity for August 30-September 2nd. I checked in and didn’t bother to go to the room just went to go get food. Came back went into the room my bf went straight to the shower I started to look around and was disgusted by this place, the heater...
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Review
#1641554 Review #1641554 is a subjective opinion of poster.
Service
Motel 6 Customer Care
Pros
  • Price
Cons
  • Rooms
  • Location
  • Staff
Reason of review
Poor customer service
Loss
$233
Preferred solution
Full refund
Tags
  • Nasty hotel
  • very bad service
1.0
Details
Motel 6 - Extremely pissed off
Which didnt happen and according to your dog policy, no motel 6 employee will enter your room if there is a pet in the room. But today this is not the case. They entered our room anyways even knowing that when we checked in 3 weeks ago we had a dog with us. And why is...
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Review
#1634140 Review #1634140 is a subjective opinion of poster.
Service
Motel 6 Customer Care
Cons
  • Management
Reason of review
Poor customer service
Preferred solution
The black girl that works the front desk fired

Motel 6 in Oceanside-Escondido, California - Positive feed back

4.0
Details
Motel 6 - Positive feed back
Hi I’m a veteran; I’m homeless and suffer from depression, anxiety, self harm, and ptsd. I feel safe here bc your staff is really nice and understand The VA doesn’t have much accommodations for homeless female Veterans One major change, I can only humbly suggest is s recycling can at each floor. I love to recycling. I hated to throw it out so I took my recycling cans and plastic bottles. If recycling cans are available people, some will use them. You can place a nice reminder in the rooms to suggest recycling and mention that there is can on each floor The grounds are very nice and I enjoy all the nature and trees you have. It’s too expensive; otherwise, I stay longer
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Review
#1632438 Review #1632438 is a subjective opinion of poster.
Service
Motel 6 Customer Care
Pros
  • Clean
  • Great staff
  • I love the landscape
Cons
  • Too expensive for me
Reason of review
Pricing issue
Preferred solution
It’s fair price but I’m on a budget

Contact Motel 6 Customer Service

Mailing Address:
Motel 6, Headquarters
4001 International Parkway
Carrollton, Texas 75007
United States
Phone:
(800) 899-9841
All Motel 6 Contacts

Motel 6 Reviews

  1. 527 reviews
  2. 312 reviews
  3. 113 reviews
  4. 47 reviews
  5. 34 reviews
Motel 6 reviews
1.0
Details
. I stayed at the Motel 6 on 1612 N Scottsdale Rd, Tempe, AZ 85281 after I left my abusive ex and I stayed there for a week back in 2018 my ex called up to the Motel 6 I was at and the guy at the front desk gave him my room number I had him banging on my door at 2 a.m....
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Review
#1622609 Review #1622609 is a subjective opinion of poster.
Service
Motel 6 Customer Care
Cons
  • Unsanitary
  • Dirty and very poor customer service
  • Filthy
Reason of review
Poor customer service
Loss
$300