Not resolved

I checked in to the Motel 6 in South Hutchinson Ks. I had previously booked my stay via Hotwire anf got charged %56 dollars.

At check in the receptionist could not find my reservation and had to pay $48 for a room. At check out i told the manager, Millie, that i might have gotten a double charge. She proceeded to tell me that there was not way and that it was all going to work out. 4 days later, i found both the $56 anf $48 charges on my account.

I called the hotel but they will not answer my calls. I would like to speak with a corporate customer sevice representative to get one of these charges refunded.

Product or Service Mentioned: Motel 6 Room Booking.

Reason of review: Problems with payment.

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