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1 comment

My job requires me to travel alot and I always stay here because it's convenient and above all safe. But yesterday was a night I never expected.

I checked in at 9:30pm and when I get to my room it's blistering hot! I adjust the thermostat and wait for about a good half hour. I finally had to walk down to check in because I couldn't take it anymore. I was told that they couldn't do much other than possibly give me a smoking room..

I can't be in applications because I get sick. Finally after you grown 2 additional times at approximately 11pm the rep at registration was at least empathetic and gave me what he was authorized to come.

Honestly I was offended by the comp. I work in Property Management Real Estates and this would have been a 100% comp not only for the inconvenience but because I'm a loyal customer and spend a tremendous amount of money here on a yearly basis.

Product or Service Mentioned: Motel 6 Room.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jul 28, 2017.
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