Contact Motel 6 Customer Service
Motel 6 Phone Numbers and Emails
Toll-Free Number:
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(800) 899-9841U.S./Canada
Customer Service:
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(815) 397-8000
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(207) 775-0111
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(920) 494-6730
Motel 6 Emails:
Motel 6 Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Motel 6 Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Motel 6 is 8008999841. 50% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 70% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Wednesday. The average call time is 3 minutes.
Be prepared for the call as Motel 6 may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Motel 6 Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Motel 6 is 8008999841. 50% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 70% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Wednesday. The average call time is 3 minutes.
Be prepared for the call as Motel 6 may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
People call Motel 6 mainly because of product/ service, staff and refund.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel neutral after talking to customer service representatives.
The best email to contact Motel 6 is guestrelations@g6hospitality.com. 30% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Motel 6 Website:
Motel 6 Help Center:
Corporate Office Address:
How Good is Motel 6's Customer Service?
Summary of Motel 6 Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Motel 6?
Product/ Service Question:
- “Complaint”
- “Problem with visit”
- “Do logic complaint against the manager at the motel section in Lodi. She treated it very badly.”
Staff Question:
- “Person was very rude with me at a motel six i Is bell road in phoenix. Needed to book ten rooms for ten days. The guy was just so lazy he wouldn't do it.”
- “Terrible service and Motel 6 in fort Worth Texas”
- “Mistreatment by staff resulting in a hospital visit”
Refund Question:
- “Refund”
- “I want my money back”
- “Refund and major service defect”
Payments and Charges Question:
- “Over billing”
- “Took my money”
- “Says payment went thru on my bank end but declined motel 6 end”
Request for Information Question:
- “I’ve been here for months 600 weeks I need a mother week please help”
- “Question about switching one location to another”
- “Contact corporate”
Employment Question:
- “My last paystub”
- “Unpaid wages”
- “Trying to recieve final payroll check”
Account Question:
- “Trying to reset password”
- “Locked out of room”
- “Multiple reasons involving account and reservation”
Activation/ Cancellation Question:
- “Someone. Canceled are room”
- “Cancel a reservation”
- “Compaintand cancel”
Shipping and Delivery Question:
- “No I did not receive a call. They did nothing about my experience staying there.”
- “Have not received my refund after checking out on 25 December”
- “Location”
Return/ Replace Question:
- “File complaint about the front desk man opened my door before checkout time while I was changing”
- “Change reservation”
- “Change from one motel 6 to another”
Cards Question:
- “Credit card fraud”
- “Cc card”
- “They use my bank card without my permission for blaming me stealing blinkets and pillow”
Website/ Application Question:
- “Complaint dangerous site”
- “No personal onsite”
- “You have *** on one of your web site”
Other Question:
- “I got robbed by. Guest n my stuff is the room”
- “Disrespect”
- “Corporate”
Compare Motel 6 Customer Service To
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