State: California Product: Motel 6 Room Clear all filters (55 of 405 reviews match)
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Motel 6 in San Francisco, California - Refund my money

1.9
Details
I checked into Cleveland ave. Santa Rosa Motel 6 on 10/26/2019 and there was an evacuation at 330am so we had to leave and I feel that I should be reimbursed.
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1 comment
Anonymous
#1774447

Welcome to the La Cucaracha Hotel.....Is this going to be by the night, or by the hour?

Review
#1697039 Review #1697039 is a subjective opinion of poster.
Product
Motel 6 Room
Reason of review
Return, Exchange or Cancellation Policy

Motel 6 in Downey-Norwalk, California - Complaint against

1.0
Details
The manager of the hotel lied about the amount of refund that I would receive! After staying in that filthy motel. I would like a full refund . Especially after I had to go purchase cleaning supplies!!
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Review
#1676818 Review #1676818 is a subjective opinion of poster.
Product
Motel 6 Room
Cons
  • Noise to loud after 12am
  • Especially the bed spread was all stained
Tags
  • Rude Front Desk Staff
  • No Help From Customer Service
1.0
Details
SINCE I ARRIVED HERE AT MOTEL 6 MY ROOM DOOR BEEN PURPOSELY UNLOCKED ATLEAST 4 TIMES IN ONE DAY!!! MY ROOM PHONE RANG SEVERAL TIMES AFTER MIDNIGHT! I DIDNT ANSWER BECAUSE I ONLY USE MY CELL NO ONE KNOWS IM HERE AT MOTEL 6! SHORTLY AFTER THE CAR SOMEONE OUTSIDE MY ROOM...
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1 comment
Anonymous
#1736741

maybe that was the "midnight caller" trying to get ahold of you. You should have answered the phone!

Maybe it was the lady from the front desk wanting to know if the room had already been rented. When you refused to answer it, she assumed that it was still available and rented it out to the next chump, who then tried to get into what he thought was his room.

I would suggest staying away from such sleazy establishments as the Motel 6. Better off just staying at a homeless shelter of sleeping out in the woods.

Review
#1623781 Review #1623781 is a subjective opinion of poster.
Product
Motel 6 Room
1.1
Details
Motel 6 is trash
Motel 6 is trash
Motel 6 is trash
Motel 6 is trash
Motel 6 is trash
Motel 6 is trash
Motel 6 is trash
Motel 6 is trash
Motel 6 is trash
Motel 6 is trash
Reserved a room in advance we got are room. We put are stuff in the room. Went an let my kids play at the beach, then went and got some nice hot food. When my 12 yo used the bathroom the toilet was clogged called the office an had use come an get a plunger tried but...
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3 comments
Anonymous
#1743845

Motel 6 at 176 West 600 South rooms are always clean and smell nice don't have problem they are very nice to our family . Front desk person doesn't look happy the morning person. Like to be anonymous we stay there a lot we like the locate

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Review
#1607038 Review #1607038 is a subjective opinion of poster.
Product
Motel 6 Room
Reason of review
Poor customer service
Loss
$80
Preferred solution
Let the company propose a solution
It happened on March 20 in Oregon on my way home to California from Washington. I have used Motel 6 a lot due to their pet policy, but the last time I stayed there my room had very strong, perfumey smell-I thought it might be dryer sheets used on the bedding? Or maybe...
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2 comments
Anonymous
#1673486

What you were smelling, sir, is methamphetamine residue in your room. It has the exact smell you have described.

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Review
#1506805 Review #1506805 is a subjective opinion of poster.
Product
Motel 6 Room
Reason of review
Bad quality
1.4
Details
Not only was the girl who checked me in rude as ever when i entered my room this is how it looked i have more photos even then the ones i attached i feel i deserve to have my money refunded immediately and my stays at motel 6 should he free for at least the next 12...
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5 comments
ImpossibleQuokka
#1640872

You have a lot of nerve calling a grown women a girl when you are the one acting like child. I don't see any pictures of the so called bed bugs.

I doubt you have any. Just looking for a free place to stay.

If you cannot afford a hotel room then sleep in a homeless shelter , a bus shelter a cardboard box. Now way should you get a refund and 12 months for free.

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Review
#1462866 Review #1462866 is a subjective opinion of poster.
Product
Motel 6 Room
Reason of review
Bad quality
1.5
Details
I was a reg customer no longer apparently the last time i stayed at the slc down town location there was some sort of a party with juvenilles i was asked at check out if they bothered. Me and the front desk girl went onto explain they could t tell what room the out amd...
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Review
#1462751 Review #1462751 is a subjective opinion of poster.
Product
Motel 6 Room
Reason of review
Bad quality
1.0
Details
The door didn’t even lock!!!! My co worker walked straight in! The rooms were nasty and had some roaches in the fridge! I asked for at least a partial refund bc the door wasn’t even locked! Horrible! I never had a problem with motel 6 before now
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1 comment
Anonymous
#1600525

Complain to CLAUDETTE BRYANT aka CLAUDETTE CARROLL at headquarters: 972-360-2749. Or tweet spokesperson @TomBodett But don’t expect anything.

Motel6 headquarters is given an F rating by the Better Business Bureau.

Also: https://www.consumeraffairs.com/travel/motel_6.html Also, Motel 6 is repeatedly named the worst popular hotel in the U.S. based on massive complaints of crime, bedbugs, roaches, blood spatter, general filth...https://www.rd.com/culture/worst-hotel-chains/

Review
#1404520 Review #1404520 is a subjective opinion of poster.
Product
Motel 6 Room
Reason of review
Bad quality

Motel 6 in Visalia, California - Who can I talk to about my problem?

1) This establishment is making me leave for violating a rule which I wasn't told existed until four days after I was here. 2) My room was supposed to be paid for a couple of days ago by a person who was in an accident. It's still being held against me, seeing that I returned late today, and I cannot get my things from the room until I pay for it, but I'm not allowed to stay.
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Review
#1259924 Review #1259924 is a subjective opinion of poster.
Product
Motel 6 Room
Reason of review
Problems with payment

Contact Motel 6 Customer Service

Mailing Address:
Motel 6, Headquarters
4001 International Parkway
Carrollton, Texas 75007
United States
Phone:
(800) 899-9841
All Motel 6 Contacts

Motel 6 Reviews

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  5. 34 reviews
Motel 6 reviews
2.5
Details
One of the hotel employees propped open my door with a lot outside when I came back my bag was open and window and shades were open a luckily there was nothing missing however room wasn't filthy smelled like urine management would not address the issue I've asked them...
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Review
#1248910 Review #1248910 is a subjective opinion of poster.
Product
Motel 6 Room
Reason of review
Poor customer service