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2.7

I checked in Thursday this week. Friday morning at 3am I woke up with itchu burning skin particularly my right arm and back. I had welts on my arm and back. I have taken pictures. I look at my bed and found two swollen bed bogs inside tge pillow case I was laying on. I felt nauseous! I immediately called to the front desk. Oh zI also have a bit dry on my 4th right finger. It is constantly itching and burning. The frontdesk clerk stated ge was the only one at the desk and could not leave. He stated I could change rooms. I was on the second floor. I had to walk downstairs to get another keycard to another room. He gave me a key to room 217. I could not unlock the door. I went back downstairs. I got a roomkey for 210. I has to inspect the room myself. The bed bugs was in room 225. I had to move my belongings and made two trips myself

The clerk tokd me the manager was out of town. He told me the next in charge was Ebony. Ebony was so busy being defensive of what I was telling her. She constantly interrupted me as I was trying to tell her how I felt about sleeping with bugs in my pillow. OI requested a refund and she asked me was I checking iut and I tokd ger I was from Minnesota. Drove to Indiana to go to my class reunion. I should not have dealt with this *** bugs. I have never had to deal with this before. I am very high anxiety about it. Received three bites on my back two on my back and on my finger. I purchased so calamine lotion but it still itches. I googled and found out I gave to feel like this for two weeks.

Ebony said there was a prodigal and they myst investigate by calling Terminix to see if their were actually bed bugs. I asked he when and she said in a week! She refused to give me a refund unless I checked out. I am not checking out because I am on a fixed income and other hotels this price range do know look good. She did offer to have the custodians vlean and freshen the sheets. I only got 3 hours sleep . I took a three hour nap todsy. Can't sleep now and refuse to turn lights out for fear the bugs will come out.

This has been truamatic for me! I pleasure trip has been ruined and Monday I will have to drive home itching. I have to go to my reunion itching. . Also the sheets are gritty each room I have been in. Don't know what they are using. Black specs in the sheets.

I want this stsy yo be a gift for what I am going through! I want an entire refund of $217.00 pur back on my card and allowed to stay in my room. I have been through enough and deserve thst at least!

I will try to send pics.

Reason of review: Bad quality.

Location: 8290 Louisiana St, Merrillville, IN 46410, USA

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Guest

Sue the Hotel for damages. That will get their attention.

Inger Qjw

Complain to CLAUDETTE BRYANT aka CLAUDETTE CARROLL at headquarters: 972-360-****

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