Motel 6
Reviews and Complaints
Televison Service Provider Review
Motel 6 Hotel Facility Review
Motel 6 Customer Care Review from Orlando, Florida
I'm a tourist from Switzerland- traveling with a rental car through Florida.
I wanted check-in yesterday 9:30 pm at Motel 6, Spring Hill. No way - the reception clerk don't accept my Passport or my Swiss driver license as check in documentation. He told me that I need a American adress to check in. That's the Motel 6 rules! I told him that I don't have an American address and it makes not sense for me - I'm a tourist from Switzerland how I can have an American address???
He don't want give me a room neither check in me!!!
Another (American) tourist "rented me" his adress and I got with this fake adress a room. What's wrong with you guys? A Swiss tourist isn't welcome in Motel 6, Spring Hills??? Or do I am a "second class tourist" or is a American tourist more worthy then a Swiss Tourist?
Thank you to Mr. Rutkowski (the American Tourist) who rented his adress to me... And made it possible that I got a room at Motel 6 ....
- Easy access and parking in front of your room
- Unprofessional
THE worst hotel experience ever!!!
Motel 6 Room Review
Motel 6 Facility Review
Motel 6 - Scary Stay In Room Review from Chicago, Illinois
We will not be back
Motel 6 Sanitary Conditions Review from Cheyenne, Wyoming
- Not treated as valued customer
- Greed
- Unprofessional
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Verified Reviewer | Irving, TexasMotel 6 - Room Review from Irving, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cross Lanes, West VirginiaHORRIBLE experience! Would have went elsewhere if I could have
Even with contacting guest relations, NOTHING was done to remedy this awful experience. Not a free night or any kind of refund.
Will NEVER stay at a Motel 6 again. I'd rather sleep in my car.
- Checking out
- Unable to speak with a manage when asked numerous times
- Cleaning cigarette ashes out of the shower
- Having to clean my own room and change sheets upon check-in
Preferred solution: Let the company propose a solution
Motel 6 complaint (Northeast Dallas on Estate)
There were no towels in my room (only one towel to be used on the shower floor). I asked the desk clerk around 10: 00 PM Friday, 2 September 2016, about a set of towels, he stated to give him 10 minutes.
Well, the next day at around 8:00 am, I again asked the desk clerk that I still needed towels. He looked embraced, and another gentlemen behind the front desk said to ask the lady in the laundry room for a set of towels. The lady in the laundry room was very rude to me; stating that I had to give her dirty towels first. I was trying to explain to her that there were no towels in the room and he refused to listen.
This lady was so rude and obnoxious that I left quietly without saying another word.
I mentioned to the desk clerk what happened and he stated he would get me a towel. Well, around 10:00 am a young lady knocked on the door and gave me a set of towels.
- Service and towels not available
Motel 6 Room Review from Orlando, Florida
Motel 6 Hotel Facility Review
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Verified Reviewer | Commerce, GeorgiaWhere the service
- New blankets
- Sneezing my brains out
Preferred solution: Full refund
Motel 6 - Customer Care Review
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No ma'am. It seems to be the new " Standards " for motel 6, these days.
Read the reviews. I wrote one for Dallas Texas on Regal Row@ Interstate 35E. Big red cockroaches, black mold everywhere, including the outside, Rude staff, Rude mgmt, from India!!! Read my review for more information.
I'm sorry on behalf of The United States for the lousy service and the now Worst motel chain in the United States, for treating you so badly. I hope that the rest of your Trip goes much better. Just avoid this chain. I personally think that they " leave the lights on for you ", so you can fight off the cockroaches and see the black mold, so you can spray it with disinfectant!
I had to, just to shower, and one day after leaving, I'm very sick with symptoms of the black mold! I will have to go to my oncologist on Monday and get meds unless I end up hospitalized... It didn't used to be this way. They used to have high standards.
I will also be posting my story to Facebook and as many other media outlets, as well.
Please do the same so we can bring awareness to this corporation. Thank you.